There are some situations when the transaction can't arrive:
- Miners will choose the higher transaction fee transfers to pack under the network congestion, slow transactions are typically caused by low transaction fee rates;
- Blockchain fork could also cause the transaction to get stuck and will take longer to show in Cobo wallet.
If the above couldn't solve your issues, please contact customer service in App and describe your query (including token name, transaction screenshot, Transaction ID, etc), we will follow it when we receive your ticket.
