1) If you send to another Cobo Cloud Wallet, there are no transaction fees and the transaction is executed instantly.
2) If you receive crypto from other platforms, Cobo will update the status to your Cobo wallet according to the blockchain information by the minute. You can look up your transaction status on the respective blockchain explorer. If the status is successful but you haven’t received your coins please submit a ticket with TXID in text, sending platform, Login ID and screenshots.
How to check the transaction status on blockchain explore ( Blockchain explore)