Generally, you should receive a verification code to verify your phone number or email address within 60 seconds. In the case that you do not receive a verification code, please follow the steps below:
Check that you have inputted the correct phone number.
Try resending the verification code again.
Wait for about 5 minutes, sometimes the SMS is delayed.
Check your phone signal and check with your service provider for any issues which might prevent you from receiving SMS.
Close the Cobo Wallet app, and open it again.
If you still don’t receive the verification code, contact our support team provide us
- the problem desciption;
- your account name (phone number or email address).
We will help you to solve it as soon as possible.
- Contact Support way one:
- Contact Support way two:
Submit a request: