Generally, you should receive a verification code to verify your phone number or email address within 60 seconds. In the case that you do not receive a verification code, please follow the steps below:
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Check that you have inputted the correct phone number.
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Try resending the verification code again.
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Wait for about 5 minutes, sometimes the SMS is delayed.
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Check your phone signal and check with your service provider for any issues which might prevent you from receiving SMS.
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Close the Cobo Wallet app, and open it again.
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If you still don’t receive the verification code, contact our support team provide us
- the problem desciption;
- your account name (phone number or email address).
We will help you to solve it as soon as possible.
- Contact Support way one:
- Contact Support way two:
Submit a request:
